Welcome To The Delforge Group

Welcome to our online training hub at The Delforge Group - Beauty, Spa and Wellness Experts.

Founded and led by renowned industry expert, Valerie Delforge, our mission is to coach, train & empower future beauty industry leaders.

Please explore below our range of memberships, courses, downloads and training modules for everything you need to drive your business forward at an affordable price, from the comfort of your own home or office.

If you need help or have any question feel free to contact us.


About Valerie

Over an impressive 30 year career Valerie Delforge has developed an unrivalled skill-set across every aspect of running a successful spa/salon business, working with renowned prestigious brands including: Clinique, Clarins, Urban Retreat, L’Occitane, Bliss Spa UK & Steiner UK.

International Business Strategist, Consultant & Keynote Speaker she transforms businesses worldwide via high-profile partnerships, one-to-one Mentoring and Online Training Course and Downloads.

Our Online Services

Courses

In-depth training courses made up of a variety of modules, videos, downloads and worksheets.
See Courses

Modules

Individual training modules for quick and easy access to the select skills and expertise you require.
See Modules

Downloads

Downloadable templates & procedures to support with SOPs, Recruitment, KPIs, Budgeting and more.
See Downloads

Lives

Discover what live webinars and classes we've got lined up with Valerie and her expert guests.
See Lives

Bespoke

Bespoke training and 1-2-1 mentoring with Valerie Delforge are available on our website.
View Website

The Delforge Group® Membership Plans

We offer three Membership plans that give you ongoing 1-2-1 support with Valerie alongside a host of other benefits. 
Explore the three tiers now, starting from just £300 per month.

Testimonials

Words are not enough to express my sincere gratitude to Valerie and her endless encouragement, advice and support on all things business.
Sherrille Riley, CEO Nails & Brows Mayfair
Working with Valerie at any opportunity is a privilege. I'd highly recommend her to anyone looking for assistance to achieve their goals. 
Katherine Connolly, CEO Anne Semonin

Fillmed - Discover the Retail 360 Tool With Valerie & Terri

View webinar Coming soon

11/11 : Lunch-hour Live : Get Online Ready

Emergency Lunch-hour Live : Lockdown Take Two

Member's catch up

View webinar Coming soon

5 Crucial Steps For Every Salon Owner

Retail Masterclass Bundle : Parts 1, 2 & 3

View bundle £250

Retail Progression Pack: Therapist

View course £225

Retail Progression Pack: Hairdresser

View course £225

Retail Progression Pack: Reception

View course £225

Retail Masterclass: Part 3: Taking Retail Online

View course £125

Retail Masterclass: Part 2: Customer Journey

View course £125

Retail Masterclass: Part 1: Retail Mindset

View course £125

14/10 : Lunch-hour Live : Consultations

25/11 : Lunch-hour Live : Performance Management

2/12 : Lunch-hour Live : Make The Tree Sparkle

9/12 : Lunch-hour Live : Prepare for 2021

21/10 : Lunch-hour Live : Bulletproof Your Future

SOP : Full Standard Operating Procedures : Parts 1-5

View bundle £550

4-month Accelerator Programme

View course Coming soon

Daily Management Checklist

Retail: Express Module

View course £125

SOP Part 5 : Health & Safety

View product £175

Time Management: Express Module: Part 1

View course £125

Monthly Budgeting Template

Opening & Closing Procedure

Hygiene Policy: SOP

The Delforge 5: Express Immersion Course

View bundle £575

Leadership: Express Module

In this 90 minute webinar with Valerie Delforge, we will show you how to tackle one of the most important challenges: Leadership.
View course £125

Marketing: Express Module

View course £125

Salon Marketing Calendar Template

Individual Development Plan

Reception: Express Module

View course £125

Time Management Part 2: Express Module

View course £125

Budget: Express Module

View course £125

SOP Part 2 : Business Operations

View product £175

SOP Part 1 : Your Business

SOP Part 4 : Team

View product £175

Group Coaching Course : Stock Control

View bundle £550

Staff Performance Worksheet

SOP Part 3 : HR

View product £175

Sixty-Six Marketing Tricks

Master Your Stock Control

View course £550

Signature Recruitment Procedure

View course £125